Thoughts, facts, and knowledge

The B2B Enablement Hub

Digital transformation
A rising staircase of three steps: digitisation, digitalisation and digital transformation.

What does digital transformation actually mean for a B2B company?

For a B2B company, digital transformation means changing how you attract, win, and keep customers so the work runs on shared data and defined processes instead of individual effort. It does not mean simply building a new website or adding more software. Start with the commercial change you want, then decide the capabilities, processes and technology needed to make it happen.

A maintenance app shown twice: online only, it fails without a connection; as a digital service, it saves work on the device and syncs later.

What is Online vs Digital?

"Online" means being connected to the internet. "Digital" means using technology, data and connected systems to create value, whether or not anything is connected at that moment. When B2B teams treat the two as the same thing, they set the wrong requirements, and marketing, sales, service, and IT end up working towards different definitions of success.

Laptop displaying three pillars of a digital-first culture - mindset structure and leadership

Digital transformation's biggest obstacle isn't technology - it's you!

In B2B, clinging to outdated methods is a surefire way to become obsolete. Digital transformation isn’t just a buzzword; it's the lifeline your organisation desperately needs. Yet many companies remain shackled by misconceptions, treating digitalisation as a mere IT upgrade rather than the radical overhaul it demands.​

A woman presenting slides on a screen during a meeting while colleagues watches

From doing digital to being digital

Digital transformation involves more than just adopting new technologies—it's about rethinking your entire business strategy. Many transformations fail due to natural resistance to change and a tendency to cling to outdated cultures.

A man wearing round glasses sits at a table working on a laptop

What and how to research before meetings!

I can’t remember how many times I've seen people walk into meetings without genuinely knowing who they were meeting or the purpose of the gathering. For me, being prepared has never been optional; it’s the most significant advantage you can bring to any meeting.

A man points to a presentation slide about recommended personas during a meeting.

The fundamentals of digital strategy

This article clarifies what digital strategy involves—and what it does not. You will understand how it differs from merely having an 'online presence', why the core elements of a digital strategy are more critical than ever, and how to begin developing one that aligns with your business objectives.

Kang-attending-conference

Digital readiness, and how to approach it

What does it take to succeed with digital transformation? In this article, I explain digital readiness—the mindset, structure, and capabilities your company needs before investing in tech or tools.

Shaping the use cases of tomorrow

Shaping the use cases of tomorrow

Leadership is the compass that guides organisations through innovation, uncertainty, and opportunity. In this article, I explore the essence of proactive leadership and its pivotal role in driving digital adoption and shaping the future of business.

Laptop stands on a low table in front of a sofa

Digital readiness and staying ahead

Maintaining and ensuring digital readiness is not optional; it's essential. Whether you're a professional navigating evolving technologies or a leader guiding your team through digital transformation, your capacity to adapt, learn, and grow can significantly impact your success.

Doug and Anders in a meeting

Digital transformation is about rethinking and being open

B2B companies increasingly recognise the imperative of digital transformation. But this journey extends far beyond adopting new technologies— fundamentally rethinking organisations' operations and fostering a culture that embraces continuous evolution.

This article explores the true essence of digital transformation, highlighting the pivotal role of cultural and mindset shifts alongside technological advancements.

Man reading a book sitting in chair

Top 5 books to achieve digital readiness: A guide for business leaders

As the digital landscape evolves, businesses must stay agile and adaptable to remain competitive. Business leaders must know the latest technologies, trends, and best practices to thrive in the digital age. However, with so much information available, figuring out where to begin can take time. Therefore, we have compiled a list of five books you should read to prepare for the digital age. Whether you're an executive, manager, or entrepreneur, these books will help you navigate digital disruption and position your business for success.  

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Strategies for navigating digital transformation

As technology improves and standardises, executive B2B teams and decision-makers are presented with many choices for implementing digital transformation, accompanied by various tools. While it might be thrilling to envision potential enhancements to your organisation, adopting a structured approach to digital transformation will help maintain focus and direction.

Zooma-working-at-home

Digital onboarding: Tips for introducing new employees

After over a year, the end of the COVID-19 crisis seems to be on the horizon. Vaccination campaigns are well underway in many countries, and slowly but surely, restrictions on travel and public gatherings are beginning to relax. But even when it's possible to go back to the office, it's unlikely that the world of work will look as it did before 2020, which means you may have to onboard your new employees digitally. In this article, I've gathered some tips to help this process go as smoothly as possible.

Doug Bolton
1 Jun 2021
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Digital platforms: How to choose what's best for your company

This pivotal moment in history has forced most businesses to drastically and rapidly increase their digitalisation efforts. However, transforming into a new digital and onlinified operations model while simultaneously building and assembling a new digital platform is exceptionally challenging. So how should you choose what's best for your organisation?

Martin Ray
6 Apr 2021
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Why are buyers changing faster than sellers?

Why is it that buyers are changing faster than the companies who sell to them? This is proved every day when you are in your buying process, in B2C and B2B. But why, and how can your organisation adapt? 

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