The Bulletin

At the end of April, we conducted Zooma's Net Promoter Score (NPS) survey for H1 2026. We conduct our biannual employee survey to better understand how our team experiences life at Zooma. The result? An internal NPS of +89.

A sincere thank you to everyone who contributed to our latest Net Promoter Score (NPS) survey. Your time, feedback, and openness are invaluable to us. We are proud to share that we have reached an NPS of +93, our strongest result to date.

For the second half of 2025, Zooma’s internal Net Promoter Score (NPS) reached +90, our highest score ever. The result reflects strong engagement, trust, and satisfaction across the team, and it comes alongside a record external NPS of +89 from our customers.

A tremendous thank you to everyone who shared feedback in our latest Net Promoter Score (NPS) survey. We achieved an NPS of +89, our strongest result ever.

At Zooma, we regularly ask our team a simple question: 'How likely are you to recommend Zooma as a workplace to a friend or colleague?' The responses form our internal Net Promoter Score (NPS).

We've just wrapped up our annual customer Net Promoter Score (NPS) survey, and we're proud to share that Zooma achieved a score of +72 for the first half of 2025.

We recently completed our internal Net Promoter Score (NPS) survey, and we're pleased to announce that this year, we achieved a score of +65. This is a great opportunity for us to reflect on our organisation's overall sentiment and look at the positives and areas for improvement.