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Transforming Interwheel's business and brand

Interwheel partnered with Zooma to streamline its business and merge four brands into one.

Landvetter, Sweden

Head office

551 MSEK

Annual turnover (2021)

60

Number of employees (2021)

2021

Started working with Zooma

About Interwheel

Located in Landvetter, just outside of Gothenburg, Interwheel's  Interwheel is a supplier of tires and wheels to dealers across Sweden.

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The challenge

Interwheel first approached Zooma during a transformational period. The Interwheel brand was completely new, and the company needed a new brand identity, online presence and united sales and service operation to get off to a solid start.

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The approach

We established a small team at Zooma that focused their design, content and development work around Interwheel's new brand and business foundation document, in daily collaboration with Interwheel.

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The solution

To handle this large-scale project effectively, we split it into three stages:

  1. Replacing the outdated WordPress site with a new online presence built entirely in HubSpot’s CMS and Marketing Hubs.
  2. Training and coaching customer-facing sales and service teams to work entirely in HubSpot.
  3. Creating the new Interwheel brand with unique profile, strategy and concep.
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The result

The final delivery in stage three was made around five months after the start of the project, which involved over 100 participants from Interwheel and Zooma.

A year later, Interwheel was satisfied with the results—KPIs were met, user NPS results went from negative to positive with a total increase of over 60 points, and the overall level of digital maturity in the organisation has increased dramatically.

 

Do you want to start your own transformation?

If Interwheel's journey looks like something your company wants to achieve, book a meeting with CEO Anders Björklund to discuss this project in more detail and how we could help you make the same transformation.

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Listen to our podcast with Interwheel

To learn more about this project, we invited Interwheel's Karl Helmer and Alireza Abbasi to The Onlinification Pod.

Listen and find out how HubSpot has changed how they work with customers, and get some of their tips for other companies facing a similar transformation.

What we implemented

In a project of this size, many services and implementations come together to make the desired change happen. Here are some of the most important ones that Interwheel benefited from.

Creating a new identity and a fresh start for Interwheel.

Our branding services

Creating content such as knowledge articles, content offers, videos, SoMe content, and more.

Our content creation services

To get sales reps, service staff and marketers on board.

Our education and training services

CMS, email and social tools for external communication.

More about Marketing Hub

For a smart, modern CRM that gives reps and management the data they need.

More about Marketing Hub

Customer service tools for a seamless customer experience.

More about Marketing Hub

A shiny new website that creates a great first impression.

Explore this solution

A path forward for the company and the brand.

Our strategy services

Effective visuals to reinforce the message.

Our image production services