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Why are we not top 3 on Google?

By Anders Björklund

Why are we not top 3 on Google?

I am amazed by how many people still ask this question. Moreover, I am astonished by how people still get surprised when they learn that Google personalises their search results even when they are logged out or in private browsing mode.

The first thing to realise is that it’s not possible to use Google in any capacity and at the same time, entirely avoid personalised search results.

The Jaguar example

The Jaguar example is my favourite one to use. This is how it goes: I open my browser, go to google.com and show it on the projector for everyone in the room. I then ask everyone to use their own devices and open google.com. I ask them to write Jaguar, and everyone involved googles Jaguar at the same time. Almost everyone gets different search results. Some get ads from travel agencies suggesting a trip to Tanzania; some get images of cars, some get car dealership ads, etc. Most involved see results unique to them regardless of being logged in to their Google account or not.

Download the Jaguar example presentation in PDF or in PowerPoint format use it and to present it to your colleagues:

 Download PDF    Download PPTX

Google returns some links on the first page that are not shown to others and results in the news, image and video boxes varies.

The differences are results not explained by changes in location, time, or by Google testing algorithm changes.

Sources in the news carousel are usually entirely different even when users search precisely at the same time.

So contrary to what some people still believe, browsing in incognito mode does not provide users with anonymity in Google. Google is creating a more and more complex 'filter bubble', due to that they are filtering people's search results, keeping them in the bubble based on what Googles algorithms think a user is likely to click next.

So what is Google today?

Three alternative questions (and possible answers) come to mind;

  • A search engine or are they just selling advertisement space?
  • An unbiased search engine or a filter bubble?
  • A filter bubble with a search function that sells advertisements?

So the answer to 'Why are we not top 3 on Google?' is that since all search results are personalised today, it is not possible to be top 3 - in any objective meaning - for everyone, all the time.

What do you think? Let's discuss and feel free to book a meeting with me.

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Anders Björklund
Anders Björklund is the founder and CEO of Zooma. Since starting the agency in 2001, he has helped shape Zooma into a partner that advises, produces and drives ambitious B2B companies forward. Over the years, Anders has worked with hundreds of companies, helping them become more digital and more effective online. He focuses on connecting business strategy with practical execution, turning complex offers into clear communication that works. A large part of his day-to-day involves working with our customers' sales teams and leaders to boost their knowledge and effectiveness. He's known for his inquisitive nature and for asking a lot of questions (often the uncomfortable but necessary ones). He's also a sports fanatic — and of course, a dedicated GAIS supporter.
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