The latest NPS result of the Onlinification Hub and Onlineguiden

A Net Promoter Score (NPS) is a good metric since it helps us measure customer satisfaction and loyalty. It also helps us understand how likely our blog subscribers are to recommend us to a friend or colleague. Here are the latest NPS result of the Onlinification Hub and the Swedish Onlineguiden.

The NPS scale is 1-10 and is divided into three sections:

• Detractors: Scores 0-6 are considered detractors. They are dissatisfied with the content and are unlikely to recommend it to others.
• Passives: Scores 7 or 8 are considered passives. They are satisfied with the content but are not necessarily loyal or likely to recommend it.
• Promoters: Scores 9 or 10 are considered promoters. They are delighted with the content and will likely recommend it to others.

A positive score indicates that a company has more promoters than detractors, while a negative score indicates the opposite.

The Onlineguiden and Onlinefication hub's results: +59
This indicates that 6/10 people would recommend The Onlineguiden and Onlinefication to a friend or a colleague.

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