Why we seek a junior CRM specialist

At Zooma, we are committed to improving our clients' business outcomes through sales, marketing, and service. We are seeking a junior CRM specialist to join our team to further this mission. I asked Anders to share thoughts about why we want to employ someone for this role now and what we are looking for in the ideal candidate.

What makes this role important?

The junior CRM specialist will manage and optimise our client's marketing, sales, service automation, and workflows. This role will ensure our clients can effectively engage with their customers, improving satisfaction, loyalty, and desired business outcomes.

How does this role align with our company goals?

At Zooma, we aim to help our clients succeed in the digital landscape. By bringing in a junior CRM specialist, we can strengthen our ability to tailor effective CRM solutions, directly contributing to our mission of enhancing client success.

The individual we employ will work as a shoulder mate to Tobias, HubSpot Solution Architect at Zooma. The plan is that this new colleague will become at least as good as Tobias in what he knows today. Today, Tobias is world-class in his expertise.

What essential qualities are you looking for in this role?

We seek someone intensely interested in understanding proper CRM, has excellent analytical skills, and can communicate effectively with clients and Zoomers. A proactive attitude and a willingness to learn are also essential.

What opportunities does this role offer for growth?

This position offers the chance to work closely with Tobias and all other experienced Zoomers, gain hands-on experience with the two leading CRM platforms (HubSpot and Salesforce), and develop strategic thinking skills. As the role progresses, there will be ample opportunities for increased responsibility.

What impact will this person have on our company and clients?

The person will enhance our service offerings, improving client outcomes and satisfaction. Internally, the person will contribute to developing best practices and innovative solutions.

Why is Zooma a great place to work for?

Zooma and the Zoomers foster a collaborative and dynamic environment where invention is encouraged. We provide continuous learning opportunities and prioritise professional development. Read more here.

How does this role fit into the wider team?

The person we employ will work closely with our client's marketing, sales, service, and IT departments to ensure seamless integration of the CRM approach across all client operations. This collaboration is critical to delivering the client's desired future state.

Why should someone apply for this role right now?

This is an exciting time at Zooma as we expand our services and take on new, challenging projects and initiatives. Joining now means becoming part of a fantastic team where contributions will have a significant impact.

How would you describe the ideal candidate in one sentence?

The ideal candidate is a motivated, detail-oriented individual with a passion for data, logic, structure, and commitment to driving client success.

Read the job description and apply for the Junior CRM Specialist position.