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Are you an online strategist?

By Anders Björklund

Are you an online strategist?

It seems to me that almost “all” agencies working with brands and companies suddenly are loaded with strategists… And especially online strategists (even though some of them use the meaningless expression digital strategist).

People that I look upon as solid and good designers, developers, architects, creators and project managers increasingly refer to themselves as strategist.

This must be very confusing for the customers of these agencies. Confusing because the customer perhaps asks for a strategy and really thinks about an action plan. Confusing because the customer might ask for a strategy and mean a policy or a guideline. The online strategist needs to understand the differences between all of these.

For me, an online strategist is someone that without preparation can translate and adapt any business strategy into an online strategy. The online strategist can also sequentially explain the main implications and consequences from all perspectives. A strategist always looks at everything from all possible perspectives.

I think that a good way to look at who’s an online strategist and who’s not, is to ask them if they usually make executives, owners and boards change direction based on their advices, best practice, fact and figures, guidance and enlightenment.

I believe that most people that refer to themselves as strategist and online strategist use that expression to give themselves and their roles more power behind their appearances. But the reality is that some are capable of being strategist and some are not.

The online strategist needs to think conceptually, logically and create something from nothing. Online strategists shall think about and focus on the future and adapt the wished for future state into a sequential way for the company or the brand to get there. The online strategist needs to be skilled and able to take intellectual leaps of faith that shall include all departments, all target groups and all implications… and to do that with confidence.

If you are a brand or company about to hire a strategic agency or to create an online strategy with support by an online strategist… Make sure that the strategists involved is capable of making your top management change direction or walk in the same direction. That is what a strategists role is! If you want to flavor the capabilities a bit more you could say that they need to be excellent at consuming and criticising information, that they are insanely curious, brave, confident and able make it all happen.

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Anders Björklund
Anders Björklund is the founder and CEO of Zooma. Since starting the agency in 2001, he has helped shape Zooma into a partner that advises, produces and drives ambitious B2B companies forward. Over the years, Anders has worked with hundreds of companies, helping them become more digital and more effective online. He focuses on connecting business strategy with practical execution, turning complex offers into clear communication that works. A large part of his day-to-day involves working with our customers' sales teams and leaders to boost their knowledge and effectiveness. He's known for his inquisitive nature and for asking a lot of questions (often the uncomfortable but necessary ones). He's also a sports fanatic — and of course, a dedicated GAIS supporter.
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