The Onlinification Hub

Companies need to show interest in and understand the importance of customer-centricity to please their customers in every encounter.

In this article, I provide some of my thoughts around customer satisfaction: what it is, and why you and your company needs to begin measuring it.

Doing business remotely can feel daunting and challenging. We try to give you clarity and simplicity to succeed in doing business remotely.

Customer Performance Indicators (CPIs) can help you identify your customers' problem and solve it.

Here are the most read blog articles on The Onlinification Blog of the first half of 2020!