Thoughts, facts, and knowledge
Business strategy
Companies are increasingly competing based on customer experiences, but few know what it's like to be a customer. Is it time to get to know your customers?
By truly understanding customer's needs, expectations and behaviour, most companies can become disruptive in almost any market.
Here you can hear what Anders thinks of the expression: 'from outside-in' vs 'inside-out' perspective. 'I think it's much easier just to think outside.'
You need to know how your online marketing and communication impacts your entire sales and customer satisfaction. Check out Zooma Online Grader!
Being fast today in the business industry is critical and forgot to evolve with their customers—it will determine the chances of future success or failure.
SEO
A look at the latest reports and articles outlining the most important ranking factors to consider when working with search engine optimization.
Digital design
A few essential things you have to consider when designing a website to meet a user’s mobile expectations.
Here you’ll find a summary of the ten most common bits of advice regarding obtaining an online and digital mindset. Including a PDF that you can download.
Instead of offering yet another analysis of recent Search Engine Optimization (SEO) data, we've looked at the past to see what to learn for the future.
Do you still have separate marketing, sales and aftersales departments? Is your customers experience of your company consistent?
Want to know what apps made the top 10 list of ‘most essential’ apps and which is on top? Then let's get to it!
Customer satisfaction
Great insights about what constitutes a customer-centric company.
Inbound
Here are the five most read blog posts on Zooma’s The Onlinification Blog last year!
Learn how to use Virtual Reality for training.
Digitalisation
Advise if you want your brand´s name to be top of mind when it comes to being the most onlinified and digitalised traditional company.
Anders Björklund
Stellan Björnesjö
Anna Jodlovsky
Nils Munk Wirell
